Frequently Asked Questions

Our website incorporates a practical section on frequently asked questions (FAQs). Consult it as necessary to find some useful information.

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GERBE MURALE VERDURE VARIÉE
CRÉATIVITÉ DU FLEURISTE
Lys, roses et mufliers
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MARCH 27, 2020 - LATEST UPDATE ON CORONAVIRUS (COVID-19) - WE ARE HERE FOR YOU 24/7

WHAT TO DO IN THE EVENT OF A DEATH?

Please contact us as soon as possible: 514-595-1500 or 1-800-454-8767 (toll free) or info@yveslegare.com.

We are able to help you immediately and with the utmost respect and empathy at this time of exceptional crisis.

DO YOU NEED TO MAKE FUNERAL ARRANGEMENTS FOR A LOVED ONE OR MAKE YOUR OWN PREARRANGEMENTS?
It is now possible to organize the funeral of a loved one or to plan your prearrangement with one of our counselors over the phone. To make an appointment with one of our branches, please contact us: 514-595-1500 or 1-800-454-8767 (toll free) or info@yveslegare.com.

Note:
If you have any of the symptoms of COVID-19 or if you have been outside of Canada in the last 14 days or have been in contact with someone who has COVID-19, we will respond to all your inquiries by telephone.

OUR BRANCHES’ BUSINESS HOURS:
Our branches are open 7 days a week from 8:00 a.m. to 6:00 p.m., except for the following branches: Rouen, Verdun and Anjou. They are open by appointment only until further notice.

Meetings in person with a counselor may be attended by two family members only.

WOULD YOU LIKE TO VISIT ONE OF OUR CEMETERIES, COLUMBARIUMS OR MAUSOLEUMS?
These premises are temporarily closed for visitors.

HOLDING OF A VIEWING OR A FUNERAL:
We provide essential services to the community. However, the current pandemic requires us to review our practices to protect both our clientele and staff.

For this reason, viewings and funerals shall be limited to members of the immediate family, with a maximum of 10 people designated by the family authorized on our premises.

We will adhere to the highest social distancing and hygiene standards in all respects.

OUR COMMITMENT
Complexes funéraires Yves Légaré, an all-Quebec company, at your service for over 90 years, reiterates its commitment to be there for you and with you.

Feel free to contact us: 514-595-1500 or 1-800-454-8767 (toll free) or email. We are available 24/7 to answer your questions.

Parler de ses peines, c'est déjà se consoler. Albert Camus

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